How to Create Email Aliases in My Biz Email
An email alias is an additional address that delivers into an existing My Biz Email mailbox. Create info@yourcompany.com, support@yourcompany.com, and sales@yourcompany.com as aliases on your personal mailbox, and every message lands in the same inbox — no second login, no extra storage, no per-address fee. This guide walks through the exact steps in your My Biz Email dashboard.
What is an Email Alias?
An alias is a virtual address. There's no separate inbox behind it — mail sent to the alias is delivered straight into the mailbox you attach it to. One real mailbox can hold up to 30 aliases.
Aliases are the right choice when:
- You want one inbox to receive mail addressed to multiple role addresses (info@, support@, sales@, hello@).
- You want to publish a different address for each context (website, podcast, newsletter, vendor signups) but read them all in one place.
- You want an extra address without using any of your plan's storage.
If you need separate inboxes — for example because a different person owns each address — create a dedicated mailbox instead and skip this guide.
Before You Start: The Domain Must Exist
Aliases can only use domains that are already added and DNS-verified on your account. The alias domain dropdown inside the dashboard only lists domains from your Domains page.
If the domain you want isn't there yet: go to Domains → Add Domain, enter the domain, and follow the DNS instructions (MX + SPF). Wait for it to show as verified, then come back to this guide.
Step 1: Open the Email Accounts Page
Sign in to mail.76ds.host and go to Email Accounts in the sidebar. You'll see every mailbox on your account listed as a card.
Step 2: Pick or Create the Mailbox That Will Receive the Alias Mail
Decide which existing mailbox should receive mail sent to the alias. If you don't have one yet, click Create Account, pick a domain, set a username (this is the real mailbox — e.g. yourname@yourcompany.com), set a quota and password, and save.
Step 3: Open the Edit Account Dialog
On the row of the mailbox you want to attach the alias to, click the 3-dot menu on the right side of the card → Edit Account. (There's also an Aliases shortcut in the same menu that jumps straight to the relevant section.)
Step 4: Add the Alias
Scroll down to the section labeled Email Aliases/Catch-All at the bottom of the form. Click Add Alias. A row appears with two fields:
- Username — the part before the @, e.g.
infoorsupportorsales. - Domain — pick from the dropdown. This dropdown lists every domain currently on your Domains page. If the domain you want isn't here, go add it there first.
Click Add Alias again to add more (up to 30 per mailbox). Then click Save at the bottom of the form.
That's it. The alias is live immediately — anyone sending to it will see their mail arrive in this mailbox. The alias also shows up as a yellow badge on the mailbox's card on the Email Accounts page, so you can see at a glance what's attached.
Step 5 (Optional): Set Up a Catch-All
A catch-all is a special kind of alias that captures ALL mail sent to any address on a domain, even addresses that don't exist. Useful when you want nothing to bounce, but be aware it attracts more spam than specific aliases.
To set one up, follow steps 1-4 above, but on the alias row tick the Catch-all checkbox instead of typing a username. Pick the domain and save. From that point, anything sent to *@yourdomain.com lands in this mailbox.
Step 6 (Optional): Send From Your Aliases
Aliases receive mail out of the box. To send from an alias, add it as an additional sending identity in whichever mail client you use:
- My Biz Email — when composing, pick the From address from the dropdown above the To field.
- Outlook / Apple Mail / Thunderbird — add the alias as an additional sending identity in account settings, using the same IMAP/SMTP server settings as your main mailbox (see IMAP/SMTP settings). When you reply to mail sent to the alias, the client will usually pick the alias as the From address automatically.
Common Questions
How many aliases can I have?
Up to 30 aliases per mailbox. There's no extra charge — aliases use zero storage because they deliver into the existing mailbox.
Can one alias go to multiple mailboxes?
An alias delivers into exactly one mailbox. If you need a single address to fan out to multiple inboxes — for example support@ reaching three team members — use a forwarder at Forwarders instead.
Can I use an alias on a different domain from my main address?
Yes, as long as the alias domain is on your My Biz Email account and DNS-verified. The domain dropdown in the alias row lists every domain you own.
Do I need a separate password for the alias?
No. The alias has no login of its own. You sign in with the underlying mailbox's address and password, and the alias mail is just there in the same inbox.
Can I delete an alias later?
Yes. Open the mailbox in Edit Account, find the alias row in the Email Aliases/Catch-All section, click the red remove button on that row, and save.
Does My Biz Email have shared team inboxes with assignment and internal notes?
No — My Biz Email is an email hosting platform, not a help-desk tool. For team-shared role addresses, the standard patterns are: share one mailbox login, add the role address as an alias on each team member's mailbox, or set up a forwarder that fans out to multiple mailboxes. If you need ticketing, assignment, or internal notes, run a dedicated help-desk product on top of your My Biz Email email.
Get Started
Open Email Accounts and add your first alias in under a minute. New to My Biz Email? Start free — unlimited accounts and aliases, no per-user fees, every mailbox includes Mail, Drive, Docs, and Calendar.